UBS Chief Investment Officer now a Video Game AI

File this one under -- "They'll never automate my job, oh wait". We've got three delicious data points for you. The first is Google's voice generation platform called Google Duplex. We're sure you've seen the demos by now (if not see the source below), so we'll merely place this into context. Google's virtual assistant has an experimental new feature that can be your agent by calling restaurants and other small business and booking appointments. Google has the map of all SME data, their hours and phone numbers, can generate and route call, and now makes a robot that sounds eerily human as well. The virtual agent comes with "ehmms", "umms" and lip smacking in its voice generation algorithm, to the point where the clerk really has no idea they are speaking with a machine that's doing busy work. Neural networks are getting really really realistic with speech.

Second, remember Alibaba, the Chinese version of Amazon plus eBay plus all of Facebook and JP Morgan in one, give or take. One of the requirements of the platform is to enable merchants to advertise and sell goods to consumers. But the scale of the selling is beyond human management -- with some days seeing $25 billion in revenue. So the firm has launched an AI written copy generator which can manufacture description of products based on the millions of data points the firm already has on prior commerce. Yep, just casually writing 20,000 lines of proposed description, in styles ranging from "promotional, functional, fun, poetic or heartwarming.” The company claims this tool is now used on average 1,000,000 times a day. 

Last data point, which picks up nicely from several observations we made prior about HSBC using Pepper robots in branches and other physical/digital interactions. UBS is launching something fresh in Switzerland. The first is a cute virtual assistant animated object that will be able to help people do basic account actions in physical branches. It looks to us like a Siri or Cortana attempt, but for finance troubleshooting. The second is an animated 3D rendering of the firm's Chief Investment Officer, to be displayed on a screen while visiting a private banker. This AI CIO will be able to answer more complex questions in real time about markets and investing, and has been developed by IBM and FaceMe. We'll let you connect the dots.

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Source: Finextra (UBS), Alizila (Alibaba AI writer), Ars Technica (Google), Autonomous NEXT (Alibaba $25BHSBC)